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Customer Feedback
We’ve been serving customers all over the world since 1996, and our goal is to provide consistently exceptional service with every transaction. We know how much going the extra mile helps, and because we aren’t a "big-box" store, we have the flexibility to respond to yourcomments and address your needs – fast.
We encourage you to send us your comments on our service or the products we sell. You can forward any comments to mail@feelbest.com. We’ll address them promptly.
On behalf our entire organization, we’d like to say a sincere "thank you". We are passionate not only about serving you, but also helping you achieve optimal health through the products we provide. And we hope our level of service reflects this (if it doesn’t, tell us).
To your health and well being.
Darrin Pickard, Sales and Marketing Manager, Feelbest.com
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Order received. Thanks for a great transaction, fast and at good value. Will recommend to my friends. Thanks.
P. Vella – Ontario, Canada |
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Thank you very much for your prompt and excellent service. Regards.
J. & R. Robinson – Great Britain |
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Thanks, I just received my order today! Everything was perfect. Very fast service. Regards.
André B. – Quebec, Canada |
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Order arrived today, many thanks for the prompt efficient service.
C. Scotland – Bermuda |
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I would like to tell you my story:
For a couple of years I began to develop chronic dandruff. I could not get rid of it. I used dandruff shampoos and Listerine. It would help for about the first hour of my day and then it would come in showers. I was always having to watch my shoulders and shake my clothes to keep from being embarrassed.
One day (…) I was desperately seeking something to relieve the stress of my dandruff. I ran across your Kiwi shampoo and conditioner. As I read it, I thought I would give it a try, thinking it would be like all the others. After a few weeks, I began to realize that my dandruff was gone. I wondered why it had stopped, and then I remembered that I had tried your new shampoo. I told my husband that I knew it had to be the new shampoo. When we went back to the store to get some more, they were out of the shampoo. I did purchase more of the conditioner. That is why I am placing this order today. Your shampoo and conditioner are absolutely wonderful, they control my dandruff, and my hair smells beautiful. Thank you so much for a lovely product!!
Louise F. – California, U.S.A. |
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I got my order and I thank you very much. I will not hesitate at all to contact you for all my future orders. Again, thank you and God Bless!
G. Andoh – New York, U.S.A. |
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Thank you for your message and all the information you gave to me. I have received the box this morning and I am very happy about your fast delivery and the product.
P. Scarpini – Great Britian |
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I wanted to say thank you for the quick shipping of this sunscreen that I need to wear... I can start the new season with more protection as a result of your website and fast service. Awesome website and the most friendly customer service people. Thx again...
L. Gajda – Illinois, U.S.A. |
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Thank you so much for your prompt and courteous service! I will definitely keep Feelbest.com in mind for future orders. Have a wonderful day!
N. Smith – Washington, U.S.A. |
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THANK YOU! This is an excellent company to do business with and I will be a lifetime customer of the very excellent Jergen's soap (no longer available in the USA). I will look at other things I can order also. This is a VERY PROFESSIONALLY run company and I, as others, appreciate it. I will be ordering again!!
Pat C. – Minnesota, USA |
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Thank you - I already received my order. So quick! Your site is fabulous and it’s nice to know the shipping was so quick. Thanks for making my experience with your company flawless.
A. Isenberg – New York, U.S.A. |
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This is just to let you know that my order arrived today in good condition, and I thank you very much for your efficient service.
C. Harper – Japan |
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THANK YOU...appreciate the customer service, as well as the products. Have a great day.
M. Truman – Prince Edward Island, Canada |
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Hello - just want to let you know that (the cream I ordered) is awesome! I have a 3" scar on my face from the removal of a melanoma - and I have tried all kinds of creams. Yours works! It is amazing! Thank you.
Donna H. – British Columbia, Canada |
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Thank you for all of your help. I really appreciate your customer service. It's hard to come by. Have a great day.
R. Jenkins – Maryland, U.S.A |
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I would like to personally thank feelbest.com (and those affiliated with the company) for your great customer service and timely shipment of products.
About two weeks ago, I ordered a facial cleanser from your website, expecting to receive it within 2-4 weeks as promised. I immediately received an e-mail confirmation stating that it would be shipped soon. Then only one or two days later, I was informed that the cleanser was not in stock and I would have to wait. I was disappointed, but not for long - just one or two days after that, another e-mail informed me that it had already been received AND shipped to me. Just try to imagine my sheer delight when, after that last e-mail, I received the shipment only ONE business day later (it was shipped on a Friday, and I received it MONDAY). I could hardly believe it! This kind of service is almost unheard of in other companies. You went above and beyond what was expected, and I (and many others, I'm sure) appreciate that SO much. I never knew ordering online could be such a pleasant experience! I will be recommending feelbest.com to all my friends and family. Thank you SO much!
Thank you, also, for including important contact information, should something go wrong with the order....or, in my case, if something should go RIGHT with the order. :)
Becca A. – Texas, U.S.A. |
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